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Dear Customer,

The following steps will help in removing the corrupted registration files.

WARNING:  These steps will remove registration information for other

Borland IDE products as well.

1) Close down <Product> and the Registration Wizard if they are running

2) Browse to the .borland directory in your user home directory.  For

Windows 2000 and XP this will be located at c:\documents and

Settings\<username>\.borland

3) Delete the borland.lic and registry.dat files in the .borland directory

4) Remove the .<Random#A> directories from your User Home

5) Remove the .<Random#>.slip files from your User Home

6) Remove any activation files that you saved in your User Home.  These

will by default be in the format of reg*.txt

7) Launch <Product> which will activate the Registration Wizard.

8) Cancel completely out of the Registration Wizard (This is an important

step and will write new correct default information to your User Home).

9) Launch <Product> a second time and this time register the product when

the Registration Wizard comes up.

Note: There will be a couple of files residing in c:\documents and

Settings\All Users\Application Data\CodeGear\ (random).slip files and

.cg_(random) in the license folder.

Thank you for contacting CodeGear Support.

Best Regards,

Joel Shen

Technical Support